Focus Pointe Global
  • 17-Jul-2017 to 15-Sep-2017 (CST)
  • PHX
  • Phoenix, AZ, USA
  • $16.00
  • Hourly
  • Part Time

Job Summary

Focus Pointe Global, a leading market research company, is currently seeking a part-time, entry-level Hospitality Supervisor to work variable hours for its fast-paced focus group facility.

The part-time Hospitality Supervisor has overall responsibility for the administrative and operational activities within the facility. This includes anticipating and satisfying client needs and ensuring that they are met. Client satisfaction and service are a top priority. It also includes duties and responsibilities needed to keep the facility clean, fully stocked and operational. Meeting these responsibilities will include oversight of the Client Service Representative staff, from performing CSR staff functions as needed.

Essential Functions

  • Oversee the implementation of the hospitality functions within the facility.
  • Implementation of the administrative functions within the facility.
  • Work closely with the Project Coordinator or Manager to fully understand all upcoming projects and client requirements.
  • Assist and support the CSR staff to ensure 100% client satisfaction with client projects and all associated services
  • When appropriate and necessary, perform any or all CSR duties and responsibilities needed to meet client project requirements and facility operations.

Knowledge Skills and Abilities

  • Flexibility in scheduling and work hour requirements.
  • Ability to act independently.
  • An understanding of customer service, and delivery.
  • Effective organizational and administrative skills.
  • Strong written and verbal communication skills.
  • Previous hospitality experience preferred.
  • Two or more years of college education preferred
Focus Pointe Global
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